Privacy Policy
How Voltplot processes personal data under GDPR and Austrian law.
1. Controller
Hannes Lipusch, Malerweg 2, 9231 Velden am Wörthersee, Austria (Impressum). Privacy inquiries: [email protected].
2. Data We Collect
Public Website (voltplot.com)
| Source | Data Collected |
|---|---|
| Contact Form | Name, email, message |
| DWG Viewer | Uploaded file, IP address |
| Analytics (with consent) | Page views, device info, approximate location |
| Diagnostics | Error reports, performance data, diagnostic logs, masked error replays |
| All forms | IP address (spam prevention) |
Form fields are required to process your inquiry. Analytics is optional. We do not knowingly collect data from individuals under 14. For cookie details, see our Cookie Policy.
3. Why We Process Your Data
We only process personal data with a valid legal basis under GDPR Art. 6(1):
| Activity | Legal Basis |
|---|---|
| Contact inquiries | Legitimate interest (responding to business inquiries) |
| DWG file viewing | Legitimate interest (providing the requested service) |
| Website analytics | Consent |
| Error tracking, diagnostics, security & logs | Legitimate interest (website stability & security) |
4. Service Providers & Data Transfers
We share data with service providers where needed to operate the public website, process inquiries, provide requested tool functionality, and monitor errors/security. Where data is transferred outside the EU, we rely on an appropriate transfer mechanism such as the EU-US Data Privacy Framework or Standard Contractual Clauses. Request safeguard details at [email protected].
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare | Website delivery and security | Global edge network |
| Analytics cookies/storage, if consented | USA | |
| Google Cloud | DWG file processing | USA |
| Resend (AWS) | Email delivery | USA |
| Microsoft Clarity | Usage analytics cookies/storage, if consented | USA |
| Sentry | Error tracking, diagnostics, logs | USA |
5. How Long We Keep Data
We retain data only as long as necessary:
| Data | Period |
|---|---|
| Contact submissions | 12 months |
| Server logs | 30 days |
| Sentry diagnostics | 90 days |
| Uploaded DWG files | Temporary processing for conversion |
| Analytics | 14 months |
6. Your Rights
Under GDPR you can request access, correction, deletion, restriction, portability, or object to processing of your personal data. Withdraw cookie consent anytime via Cookie Settings. We respond within one month. We implement appropriate technical and organizational measures to protect your data (GDPR Art. 32). Contact: [email protected].
7. Complaints
If you believe we violate the GDPR, you may lodge a complaint with the Österreichische Datenschutzbehörde (dsb.gv.at) or your local EU supervisory authority.