Privacy Policy
How Voltplot processes personal data under GDPR and Austrian law.
1. Controller
Voltplot FlexCo, Lakeside B01a, 9020 Klagenfurt am Wörthersee, Austria (Impressum). Privacy inquiries: [email protected].
2. Data We Collect
Public Website (voltplot.com)
| Source | Data Collected |
|---|---|
| Contact Form | Name, email, phone, message |
| Demo Booking (Cal.com) | Name, email, appointment time, optional notes and guest emails |
| DWG Viewer | Uploaded file, IP address |
| Analytics (with consent) | Page views, device info, approximate location |
| Diagnostics | Error reports, performance data, diagnostic logs, masked error replays |
| All forms | IP address (spam prevention) |
Name, email, and message are required to process your inquiry; phone is optional. Analytics is optional. For cookie details, see our Cookie Policy.
3. Why We Process Your Data
| Activity | Legal Basis |
|---|---|
| Contact inquiries | Legitimate interest (responding to business inquiries) |
| Demo bookings | Pre-contractual steps at your request (Art. 6(1)(b)), otherwise legitimate interest in arranging business meetings (Art. 6(1)(f)) |
| DWG file viewing | Legitimate interest (providing the requested service) |
| Website analytics | Consent |
| Error tracking, diagnostics, security & logs | Legitimate interest (website stability & security) |
4. Service Providers & Data Transfers
We share data with service providers where needed to operate the public website, process inquiries, provide requested tool functionality, and monitor errors/security. Where data is transferred outside the EU, we rely on an appropriate transfer mechanism such as the EU-US Data Privacy Framework or Standard Contractual Clauses. Request safeguard details at [email protected].
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare | Website delivery and security | Global edge network |
| Analytics cookies/storage, if consented | USA | |
| Google Cloud | DWG file processing | USA |
| Resend (AWS) | Email delivery | USA |
| Microsoft Clarity | Usage analytics cookies/storage, if consented | USA |
| Sentry | Error tracking, diagnostics, logs | USA |
| Cal.com | Demo booking and scheduling | USA |
| Google Calendar / Meet | Calendar invitation and video link for booked demos | USA |
5. How Long We Keep Data
| Data | Period |
|---|---|
| Contact submissions | 12 months |
| Demo bookings | 12 months after the meeting |
| Server logs | 30 days |
| Sentry diagnostics | 90 days |
| Uploaded DWG files | Temporary processing for conversion |
| Analytics | 14 months |
6. Your Rights
Under GDPR you can request access, correction, deletion, restriction, portability, or object to processing of your personal data. Withdraw cookie consent anytime via Cookie Settings. Contact: [email protected].
7. Complaints
If you believe we violate the GDPR, you may lodge a complaint with the Österreichische Datenschutzbehörde (dsb.gv.at) or your local EU supervisory authority.